Fulfillment Specialist
FULFILLMENT SPECIALIST
Join our fast-growing Fulfillment Team at our Flagship store as a Fulfillment Specialist and be an integral part of our commitment to delivering excellent customer service. As one of the Fulfillment Specialists, you will be responsible for processing, packaging, and shipping all online orders with meticulous attention to detail and a sense of urgency. Your upbeat and positive personality will ensure that customer orders are fulfilled correctly, on time, and in alignment with our brand standards, providing above and beyond Customer Service. Excellent customer service & a positive attitude are paramount to Porter Lyons culture. We expect these principles to mirror the candidate’s daily work ethic and drive.
SKILLS & VALUE SET
- Extreme attention to detail
- Excellent organizational and interpersonal skills
- Exceptional time management qualities
- Results driven self-starter
- High energy, personable and positive
- Entrepreneurial spirit and drive
- A passion for fine jewelry, operations, and internal processes
RESPONSIBILITIES
- Overall accountability for fulfillment operations
- Excellence in correct Order fulfillment, with no wrong orders going out
- Product quality control
- Accountability for backstock organization
- Checking in with Director of Hospitality weekly
- Inventory management of packaging and supply inventory levels
- Manage all outgoing shipments and packaging standards
- Research and implement new systems for higher efficiency
PHYSICAL REQUIREMENTS
- Ability to stand and walk for extended periods of time
- Ability to lift and carry up to 25 pounds
- Ability to use a computer and other electronic devices for extended periods of time
- Ability to communicate effectively with customers and team members, both verbally and in writing
- Ability to climb ladders and stairs, as necessary, to access inventory and storage areas
- Ability to perform repetitive motions, such as bending, reaching, and grasping
- Ability to work in a fast-paced environment with frequent interruptions and changing priorities
- Ability to always maintain a professional appearance and demeanor
- Ability to work flexible hours, including evenings, weekends, and holidays, as needed
SPECIFICS
Position will be based at Porter Lyons flagship store in the heart of the French Quarter. This position is part-time position, with option to become full time. Benefits and optional 401K savings.
ABOUT THE BRAND
Porter Lyons is a New Orleans-based and culturally inspired jewelry & lifestyle company with a focus on giving back and introducing sustainability to the jewelry industry, founded by Ashley Porter in 2012. Uncommon Luxury.
TO APPLY
To apply, submit your resume and cover letter with FULFILLMENT SPECIALIST in the email subject to hr@porterlyons.com. No calls please.
EEO STATEMENT
Our company is an equal opportunity employer and is committed to providing a workplace that is diverse, inclusive, and free from discrimination or harassment. We value the contributions of all our employees and applicants and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, marital status, veteran status, or any other legally protected status.